UK Visas and Immigration

Apply for, manage and check the progress of your UK visa application online.

Sign in to your application

About this service

This service allows you to apply for a UK visa, pay the application fee, and track the status of your application.

You can use this service to:

  • Submit a visa application
  • Pay the visa application fee securely online
  • Upload supporting documents
  • Track the progress of your application

Privacy Policy

This privacy policy explains how UK Visas and Immigration collects, uses, and protects your personal information when you use this service.

What data we collect

We collect the following personal data:

  • Your full name
  • Your email address
  • Payment information (processed securely through Stripe)
  • Information you provide in your visa application

How we use your data

We use your data to:

  • Process your visa application
  • Process your payment securely
  • Send you confirmation emails and updates about your application
  • Improve the service based on usage patterns

Payment processing

All payments are processed securely through Stripe. We do not store your full card details on our servers. Stripe processes your payment data in accordance with PCI DSS standards. For more information, see Stripe's Privacy Policy.

Data retention

We retain your personal data for as long as necessary to process your application and comply with legal obligations. Payment records are retained for 7 years in accordance with financial regulations.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data

Contact

If you have any questions about this privacy policy, contact us at support@vfs-portal.com.

Terms of Use

By using this service, you agree to the following terms and conditions.

Use of the service

This service is provided for the purpose of applying for UK visas and making associated payments. You agree to provide accurate and truthful information when using this service.

Payments and refunds

Visa application fees are non-refundable once submitted unless otherwise stated. All payments are processed in USD through Stripe, a PCI-compliant payment processor. You are responsible for ensuring that your payment details are correct.

Account security

You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you suspect unauthorized access to your account, contact us immediately.

Intellectual property

All content on this service, including text, design, and logos, is the property of UK Visas and Immigration or its licensors and is protected by applicable intellectual property laws.

Limitation of liability

We make every effort to ensure the service is available and functioning correctly. However, we do not guarantee uninterrupted access and are not liable for any losses arising from service interruptions or errors.

Changes to these terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

Last updated: February 2026